1. About This Privacy Policy
This Privacy Policy explains how pub776 ("we", "us", "our") collects, uses, stores, and protects the personal information you provide when you register for and use the pub776 platform at pub776.vu, including any associated mobile applications.
By registering an account or continuing to use the pub776 platform, you confirm that you have read and understood this Privacy Policy. If you have questions about anything in this document, you can reach us at [email protected] before proceeding with registration.
We do not sell, rent, or trade your personal information to third-party marketers. Your data is used only for the purposes described in this Policy — to operate your account, process your transactions, and keep the platform secure.
2. What Information We Collect
We collect information from you in two main ways: information you actively provide to us, and information that is collected automatically when you use the platform.
Information you provide directly:
- Full legal name and date of birth (required for account registration and age verification)
- Email address and contact number
- Government-issued ID and proof of address (collected during KYC/identity verification, which is required before your first withdrawal)
- Payment-related details submitted when making deposits or requesting withdrawals — such as your registered GCash number, Maya account details, or bank account information in the Philippines
- Communications you send us through support channels, including chat messages and email correspondence
Information collected automatically:
- Device type, operating system, browser type and version, and screen resolution
- IP address and general geographic region derived from it
- Session activity logs — pages visited, time spent, games launched, and actions taken within your account
- Cookie and session data (see Section 5 for more detail on cookies)
| Data Type | Why We Collect It |
|---|---|
| Name & date of birth | Account registration; age verification (21+ requirement) |
| Email & contact number | Account communications, OTP delivery, support |
| Government ID | KYC identity verification before first withdrawal |
| Payment details | Processing deposits and withdrawals in PHP |
| Device and IP data | Security, fraud prevention, platform optimisation |
| Session activity | Platform improvement, responsible gaming monitoring |
3. How We Use Your Information
3.1We use the personal information we collect to operate your account, process your financial transactions, verify your identity, and communicate with you about your account and platform activity.
3.2We also use your information for the following purposes:
- To verify that you meet the age eligibility requirement of 21 years and above
- To process deposits and withdrawals in Philippine Peso through your selected local payment channel
- To send you security-related messages such as OTP codes for login and account actions
- To detect and prevent fraudulent activity, account abuse, and unauthorised access
- To monitor responsible gaming patterns and, where necessary, make available account controls such as deposit limits or self-exclusion
- To respond to your support enquiries and follow up on any account-related issues you raise
- To improve the pub776 platform — understanding how players navigate and use the lobby helps us prioritise feature development and fix problems faster
- To send platform-related notifications, such as updates to our Terms or this Privacy Policy
3.3We do not use your personal data to build advertising profiles or sell your data to marketing companies. If we ever wish to use your information for a purpose not covered in this Policy, we will seek your specific consent first.
4. Payment Data and Financial Transactions
4.1All transactions at pub776 are conducted in Philippine Peso (₱) through local payment channels. When you make a deposit or request a withdrawal using GCash, Maya, Philippine online banking, or bank transfer, we handle the minimum payment-related information needed to complete each transaction. We do not store full bank account credentials on our servers beyond what is required to process the transaction and maintain the transaction record for your account history.
4.2All payment data transmitted between you and pub776 is protected by SSL encryption. Payment processing is handled through verified payment service providers operating in the Philippines. pub776 does not accept cryptocurrency or credit card deposits, and we do not store card data of any kind.
4.3Transaction records — including deposit and withdrawal history — are retained as part of your account record for audit and compliance purposes. You can view your transaction history at any time within your account dashboard.
5. Cookies and Session Data
5.1pub776 uses cookies and similar tracking technologies to keep you logged in during a session, remember your preferences, and gather anonymised usage data that helps us understand how the platform is being used.
5.2The cookies we use fall into three broad categories:
- Essential cookies — required for the platform to function. These handle session management and account security. You cannot opt out of essential cookies without also opting out of using the platform.
- Functional cookies — remember your settings and preferences within the platform, such as your preferred game categories or language display settings.
- Analytics cookies — collect anonymised data about how players move through the platform. This helps us identify technical problems and improve the experience. No personally identifiable information is included in analytics data.
5.3Most browsers allow you to control or delete cookies through their settings. Be aware that disabling essential cookies will affect your ability to log in and use the platform normally.
6. When We Share Your Information
6.1pub776 does not share your personal data with third parties except in the limited circumstances described in this section.
- Payment service providers — we share the minimum necessary payment-related information with the Philippine payment processors and e-wallet platforms that handle your transactions. These providers operate under their own privacy and data protection obligations.
- Identity verification partners — when KYC verification is required, your government-issued ID may be reviewed by a third-party verification service. This is standard practice in online gaming and financial services.
- Legal and regulatory requirements — we may disclose personal data if required to do so by a valid court order, applicable law, or a legitimate request from a regulatory or law enforcement authority.
- Fraud prevention — in cases of suspected fraud, account abuse, or chargeback activity, relevant account data may be shared with payment processors or fraud detection services to protect the integrity of the platform.
6.2We do not share your personal data with advertisers, data brokers, or third-party marketing platforms.
Your contact details and account information are never sold or rented to outside companies for marketing purposes. Any promotional communications from pub776 relate only to platform features and offers on pub776 itself.
7. How We Protect Your Data
7.1pub776 applies industry-standard security measures across the platform to protect your personal information from unauthorised access, disclosure, or misuse. These include SSL/TLS encryption on all data transmitted between your device and our servers, OTP-based two-step verification for login and sensitive account actions, and access controls that limit which staff can view account data and under what circumstances.
7.2Your account password is stored in hashed form — it is never stored in plain text, and pub776 staff cannot retrieve it. If you forget your password, you will go through a verification process to reset it, not have it sent back to you.
7.3Despite these measures, no online platform can guarantee absolute security. We strongly encourage you to use a strong, unique password for your pub776 account and to keep your login credentials confidential. If you believe your account has been accessed without your permission, contact support at [email protected] immediately.
8. Your Rights Over Your Personal Data
As a pub776 account holder, you have rights over the personal information we hold about you. These include:
- Right to access — you can request a copy of the personal data we hold on your account at any time.
- Right to correction — if any of your personal details are inaccurate or outdated, you can ask us to correct them. Some corrections may require identity re-verification.
- Right to deletion — you may request that we delete your personal data. Note that we are required to retain certain account and transaction records for legal and compliance reasons, so full deletion may not always be possible while your account has a transaction history.
- Right to restrict processing — you can ask us to limit how we use your data in specific circumstances, such as while a dispute about its accuracy is being resolved.
- Right to data portability — you can request your account data in a commonly used, machine-readable format where this is technically feasible.
- Right to close your account — you can close your pub776 account at any time by contacting support. Any available real-money balance will be returned through your registered payment channel once all verification requirements are met.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and may ask you to verify your identity before we can action the request.
9. How Long We Keep Your Data
9.1We retain your personal data for as long as your account is active and for a period thereafter as required for legal, compliance, and audit purposes. Transaction records and account activity logs are kept for a minimum period consistent with standard financial record-keeping practice.
9.2If you close your account, we will retain only the data we are legally obliged to keep. Data that is no longer required will be securely deleted or anonymised so that it can no longer be linked back to you.
9.3KYC documents submitted during identity verification are retained for the legally required retention period from the date of your last account activity.
10. Updates to This Privacy Policy
10.1We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make significant changes, we will notify you through the platform or by email to your registered address before the changes take effect.
10.2The "Last Updated" date shown at the top of this page reflects the current version. We encourage you to check this page periodically. Continued use of pub776 after an updated Policy has been communicated constitutes acceptance of the revised terms.
11. Contact and Data Enquiries
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, please get in touch with our support team.
Support email: [email protected]
You can also visit our FAQ page for quick answers to common questions about accounts and the platform, or review our Terms & Conditions for the full rules that govern your use of pub776.